Core Mobile's patented Corey™ technology platform enables Engaged Efficiency™ on smart phones, tablets, and computers.
Case Studies
The Use of Mobile Technology to Improve Workflow Efficiency, Patient Engagement & Compliance, and Patient Satisfactions & Outcomes
May 10, 2017
Please watch a special educational webinar that took place on May 10th at 2:00 pm ET. Attendees of this webinar heard from Dr. Neal Kaushal, Gastroenterology Physician at UCLA Medical Center and co-author of a recent study on the utilization of mobile technology within the endoscopy unit as he discussed how to use mobile technology to analyze efficiency and improve operational performance.
The webinar below was recorded by an independent third party and requires Adobe Connect to view. Please download the application to watch, it only takes a minute.
The Utility of Mobile Technology to Analyze Efficiency and Improve Operational Performance in the Endoscopy Unit
Who: Neil K. Kaushal, MD, MBA; Rajinder Kaushal, MD; V. Raman Muthusamy, MD, FACG, FASGE; University of California, Los Angeles, Division of Digestive Diseases, Los Angeles, CA
Organization: University of California, Los Angeles, Division of Digestive Diseases, Los Angeles, CA
Organization: Massachusetts Avenue Surgery Center, Bethesda MD
Problem/Issue to solve: Improve patient satisfaction, reduce readmissions, and reduce revisits
Application of Core Mobile product: Using Core Mobile’s patented CoreyPatient application patients were able to communicate with their doctor remotely during any of stages of treatment via text, voice to text, image and video. Patients had access to 3D rendering videos and specified instruction customized for the patient by their surgeon.
Organization: Massachusetts Avenue Surgery Center, Bethesda MD
"The use of the CoreyPatient™ mobile app has not only improved our patient pre-surgical instruction compliance, reduced cancellations, and increased throughput; but it has also enhanced our post-surgical follow-ups to advance overall patient satisfaction and patient outcomes. I would highly recommend CoreyPatient to any surgery center who wishes to bring their facility to the next level of efficiency and patient engagement."
UC Davis Department of Thoracic Surgery & Cancer Center
Who: Dr. David Cooke, Head of General Thoracic Surgery, UC Davis Medical Center and Cancer Center
Organization: University of California, Davis
Problem/Issue to solve: Improve patient satisfaction, reduce readmissions, and reduce revisits
Application of Core Mobile product: Core Mobile’s patented technology was used on HIPAA compliant servers with two mobile applications, CoreyHealth used by providers and CoreyPatient used by patients. The CoreyHealth and CoreyPatient applications are used for remote patient engagement in preoperative, perioperative, postoperative, and post-discharge stages of treatment. Patients are able to watch videos and read instructions which are specifically customized for the patient by the surgeon and his team. Patients are able to communicate with provider team by text, voice-to-text, images, and videos. Patients can provide feedback right from their mobile phone or tablet. The feedback questions are customized by the surgeon and his team for a specific patient with a specific procedure. Patients are provided reminders for medications, diet & liquids, dressings, and future appointment for follow up.
Projected Outcome: Improved patient satisfaction, reduced revisit, and reduced readmissions.
Meritus Arizona Health Insurance Plan
Who/Reference: Dave Van Kanegan, CTO
Organization: Meritus (Cooperative Health Insurance Plan), Tempe AZ. CO-OP (Consumer Operated and Oriented Plan) are new insurance companies established under the healthcare reform and Affordable Care Act.
Problem/Issue to solve: Member engagement to improve satisfaction, reduced revisits and readmissions resulting in cost savings.
Application of Core Mobile product: Operational costs are lowered by eliminating health insurance cards. Member engagement improves member satisfaction, higher member retention, reduced readmissions and revisits by providing relevant information to members especially in the age group 25 to 40.
Outcome: Projected savings of $600,000 per year and increased engagement to reduce revisits and readmissions between 5% and 20%.
“The initial study using paper charting took in total about 14 months to complete. Whereas the same study using Core Mobile software took about 16 weeks to complete and present at a conference."
“The use of the CoreyPatient™ mobile app has not only improved our patient pre-surgical instruction compliance, reduced cancellations, and increased throughput; but it has also enhanced our post-surgical follow-ups to advance overall patient satisfaction and patient outcomes. I would highly recommend CoreyPatient to any surgery center who wishes to bring their facility to the next level of efficiency and patient engagement.”
Angelique Crooke
PACU Manager, Massachusetts Avenue Surgery Center, Bethesda MD
Janet Stocks
Patient, Massachusetts Avenue Surgery Center
Dr. David Cooke
Chief of Thoracic Surgery, UC Davis
Tom McKinley
President, Maricopa Health Foundation
“Epic training takes 8 hours initially and a 2 month "go live" period with Epic trainers in the hospital with you. Compared to that, anyone who can send a text and use a simple smart phone app can use CoreMobile apps after 30 minutes.”
Kathryn Camille Holeyfield
MD, Anesthesiologist at Stanford
“Core Mobile addresses a gap in delivering useful content to end users of cloud-based services with a technology that identifies the most relevant subset of content, correlates it across multiple sources, and delivers it via a user-friendly interface that fits the small display of a smartphone – all in real time.”
